Help centre
Answers to common questions about subscriptions, payments, events and modes.
Frequently asked questions
How do subscriptions work?
Each creator sets their own tiers, from a free follower tier to paid monthly tiers. You pay from your 2Cast wallet. Upgrades start right away; a switch to a cheaper tier starts at your next renewal. You can cancel any time in Subscriptions: access to subscriber content ends right away and nothing more is charged. Past payments are not refunded.
What happens if a live stream is canceled?
If you bought a ticket, it's refunded to your wallet automatically. If the stream is rescheduled, your ticket and reminder move to the new time.
Why is some content blurred?
Blurred posts are for subscribers, paid, or marked 18+. Subscribe or buy access to open them. 18+ posts also need age verification in Settings → Privacy & safety.
How do paid messages work?
Your payment is held until the creator replies. If they don't reply within 7 days, the money goes back to your wallet.
How do I become a creator?
Open Modes and follow the creator checklist: verify your identity, confirm you are 18 or older, add a payout method and accept the creator terms.
Which time zone are event times shown in?
Always in your own time zone, with the zone abbreviation next to the time.